Shipping Policy
Thank you for shopping at Wynorg. We are committed to delivering the best possible plant shopping experience to our customers. This Shipping Policy outlines our shipping procedures and practices to help you understand how we handle the delivery of your orders.
Order Processing Time
- Order Confirmation: Once you place an order with us, you will receive an order confirmation email. Please review this email to ensure that all order details are accurate. If you notice any discrepancies, please contact our customer support team immediately.
- Processing Time: Orders will be delivered in 7 days. Please note that processing times may vary depending on the availability of products, order volume, and other factors.
Shipping Methods and Delivery
- Shipping Partners: We partner with trusted shipping carriers to ensure the safe and timely delivery of your plants.
- Delivery Areas: We currently deliver to all India. However, if you are located in remote areas, please contact us before placing an order to inquire about shipping options.
- Estimated Delivery Time: The estimated delivery time for your order is seven days. Please note that this is an estimate, and actual delivery times may vary due to unforeseen circumstances.
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.
Shipping Costs
- Shipping Fees: Shipping fees are calculated based on the weight of your order, your delivery address, and the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.
- Free Shipping: We offer free shipping on orders over a certain amount. The minimum order amount for free shipping is Rs 500.
Damaged or Lost Shipments
- Inspect Your Shipment: Upon receiving your order, please carefully inspect the packaging for any signs of damage. If you notice any damage to the packaging, please document it with photos and contact our customer support team within one day of receipt.
- Lost Shipments: If your shipment does not arrive within the estimated delivery time and the tracking information does not show any updates, please contact our customer support team for assistance.
Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us:
- Email: support@wynorgnursery.com
- Phone: 7559948222